Shop policies

Processing time

Items are made after the order has been fulfilled. This means less waist for environment which is good, but you would have to wait 1-7 days that the order will be manufactured. After that it will be shipped.

Payments
All payment information is kept secure. This shops never receive your credit card information. Shop is powered by Shopify and over all this site fills up all security needed.

Returns and exchanges

Your order can be returned by notifying mail@susannanousiainen.com within 14 days of order receipt with the exception of sale items. Item must be new for refund to be the purchase amount. Shipping charges are not returned. You will be responsible for shipping the item back to the provided address.

Questions about your order?
Please contact mail@susannanousiainen.com if you have any problems with your order.